Intended Population:
Students
Purpose:
This article provides an overview of how to access electronic forms, submit documentation, and track submissions using Etrieve Central.
Accessing Etrieve Central
Etrieve Central is MSJC's electronic forms and document submission platform. Users can access Etrieve Central by logging in to My Apps with their MyMSJC account and selecting the Etrieve Central app tile. Please note, you must be logged in to access Etrieve Central.
Forms
The Forms tab allows you to browse and access electronic forms available to you. Forms available to you are based on your role at MSJC. Depending on the form, you may be asked to provide additional information or upload supporting documentation.
Be sure to review your information and ensure any uploaded documents are accurate, complete, and legible before submitting.
Drafts
The Drafts section under Forms allows you to access forms you have started but have not yet submitted. This means you can complete a form at your own pace without having to finish it in one sitting. You can return to your saved drafts to continue where you left off. Forms saved as drafts have not yet been submitted for departmental review or processing.
Submissions
The Submissions tab allows you to view previously submitted forms and monitor their progress. Etrieve Central displays both a Status and Step to provide information about where your submission is in the process.
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Status: Indicates whether the submission needs review, is in progress, or has completed its workflow.
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Step: Provides additional information about the current or final step in the process, which may include whether documentation was reviewed or rejected.
Please note that a Complete status does not necessarily indicate final approval. Review the Step information and any related email communications and comments for additional details.
Frequently Asked Questions
What does it mean if my submission was reviewed or rejected?
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Reviewed: Your submission has passed the initial review and can move forward in the process. This does not necessarily indicate final approval or decision.
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Rejected: Corrections or resubmission are required before processing can continue.
How do I know if my submission was reviewed or rejected?
Depending on the form, you may receive an automated email notification regarding your submission. You can also review your submission in Etrieve Central for additional information.
What should I do if my submission requires additional action?
Review the comments provided in your email notification and/or on your submission in Etrieve Central and follow the directions to resubmit.
Will I receive a final decision about my submission?
Depending on the form, additional review or processing may be required. Continue monitoring your email for further communication, including requests for additional information or a final decision, if applicable.
Who should I contact for assistance?
For questions about form requirements, documentation, or the outcome of a submission, contact the department responsible for the form. Each form will indicate the responsible department.
For technical assistance accessing Etrieve Central, contact MSJC Support.